FAQs

Our journey started with a vision to revolutionize the way energy is consumed, one household at a time.

We take pride in our work, which is why we only install solar panels on rooftops with at least a 10-year lifespan remaining.

If your roof is due for replacement soon, now is the best time to get it taken care of.

Unlike other solar companies, Nivo offers in-house roof replacements. In fact, many of our customers opt to replace their roofs at the same time as having solar panels installed. This approach allows for financing the entire project cost, which includes the new roof, and receiving tax incentives for the comprehensive solar installation project.

Who Pays For The Permits, Engineering, And Inspections?

We want to ensure that you have a clear understanding of the costs associated with your project from the beginning. Our initial proposal covers all the necessary costs for permits, design work, engineering, surveys, and inspections. However, there may be additional charges if your main electrical panel is not up to code or if you need a new roof. Please refer to the “What If I Need a New Roof?” section for more information on this. Rest assured, we will communicate any additional costs with you as soon as possible and work with you to find the best solution for your project.

Can Utility Companies Buy Back My Excess Power?

Yes, they can. Although, it’s not a guarantee that every home will be eligible for this option. We have many satisfied customers who receive bill credits at the end of each month. If you’re interested in exploring this possibility, simply provide us with a copy of your bill and we’ll create a customized proposal for your home. This will help you to determine how much you can save and earn back.

If I'm Paying Close To What My Current Electric Bill Is, Why Would I Go Solar?

The key advantage of solar power is that your bill will be fixed – meaning you won’t have to worry about fluctuating monthly rates. On the other hand, electric bills have historically increased by 3-6% annually, making them less predictable and more costly over time. Think of it as the difference between renting a home and having a fixed mortgage. Rent payments will continue to rise over the years, with no return on investment. A mortgage, however, is a stable payment that doesn’t increase with time and goes towards owning an asset each month.

Can I Monitor My Panels Production?

Yes, every customer is granted access to a smartphone application which monitors the health and performance of the system. You will be able to view the real-time production of the panels with easy-to-read graphs and infographics that show how energy is moving through your system and into your home or into the grid.

Do I Get Paid For What I Produce?

Opting for solar means participating in the Net Metering system, where produced and consumed energy is exchanged on a one-to-one basis.

Excess energy produced by solar panels earns credits, whereas extra power drawn from the grid incurs a small bill.

What Is The Life Expectancy Of A System?

The typical lifespan of solar systems is around 40 years. This includes a manufacturer’s warranty that covers the first 25 years, ensuring that your system will meet your energy needs for the majority of your lifetime!

Does The Government Pay For My Solar System?

Currently, the Federal Government is offering a significant tax credit when you purchase a solar system. Usually there are no up-front or installation costs out of pocket but each buyer would still be purchasing part of their new solar system. The Federal tax incentive is time sensitive but may be applied to your entire purchase for the solar system, roofing, batteries, etc.

Are Solar Systems Free?

You can install a solar system in your home with no upfront or out-of-pocket fees. However, like with any solar company, there are expenses involved with setting up the new system, such as purchasing the panels. Fortunately, buyers have several options to finance their solar system, including partnering with one of Nivo’s lending partners or utilizing existing financial options such as a Home Equity Line of Credit (HELOC).

FAQs

Our journey started with a vision to revolutionize the way energy is consumed, one household at a time.

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